Contact & Support
Reach the right team
Every message opens a tracked case with a reference number, so nothing gets lost and you always know where your request stands. Pick the desk that fits — if you are unsure, Support is the right door.
Support
Your account, uploads, findings, a charge you do not recognise, or cancelling your plan.
Usually within 1 business day
Get helpOr email support@quanfi.app
Billing
Invoices, receipts, payment methods, refunds, and anything about what you were charged.
Usually within 1 business day
Ask about billingOr email billing@quanfi.app
Business
Team seats, six or more seats, SSO, onboarding support, or custom terms for your organisation.
Usually within 2 business days
Talk to QuanFiOr email business@quanfi.app
Partners
Affiliations, influencers, and references — introduce your audience or clients to Solve by QuanFi.
Usually within 2 business days
Apply to partnerOr email partners@quanfi.app
Press
Media enquiries, interviews, and brand assets.
Usually within 3 business days
Media enquiryOr email press@quanfi.app
Security
Reporting a vulnerability? Write to us directly rather than opening a public ticket, and include steps to reproduce. We will acknowledge your report and keep you updated.
Acknowledged within 2 business days
security@quanfi.app
Read our security practicesFast-track your request — call sales now.
Business enquiries, sales, and anything that needs immediate attention.
Account, billing, and technical questions are handled by the desks above — each opens a tracked case with a reference number, so your request is documented and followed through.
Solve by QuanFi is a product of QuanFi LLC, Dallas, Texas. We never move, hold, or refund money — only your bank or provider can do that. Nothing is sent, cancelled, or disputed without your explicit approval.
Questions about your data: Privacy Policy · Refund Policy · Terms of Service