Refund Policy

Solve by QuanFi is sold by QuanFi LLC. This policy explains how refunds work for paid subscriptions.

Free trial

The 21-day free trial does not require a payment method. There is nothing to refund during the trial.

Paid subscriptions

Essential and Pro are billed monthly or annually through Stripe. You may cancel anytime from Settings or the Stripe customer portal. Cancellation stops future charges; it does not automatically refund the current billing period unless required by law or stated below. See our Terms of Service for billing and renewal details.

Refund requests

If you believe you were charged in error, contact support@quanfi.app within 24 hours of the charge with your account email and the date of the charge. We review requests fairly and in line with applicable law.

After 24 hours, cancellation stops future renewals; you keep access until the current billing period ends. We do not guarantee partial refunds for time already served on a monthly or annual plan.

Chargebacks

If you dispute a charge with your bank, we may suspend account access while the dispute is resolved. Contact us first when possible — we aim to resolve billing questions directly.